FAQ

Requirements
Services
Method of payment
Deposits
Type of vehicles
Accessories
Additional charges
Out-of-state
Monthly special
Discounts
Taxes
Returning vehicles
Cancelation policy
Location

Requirements
- Can I use my international driver's license? Valid driver's licenses issued in your state or country is acceptable as well as international licenses.
- Do I need insurance? Yes, insurance is required in the state of Florida.
- What are your age requirements? You have to be at least 21 years of age.
Services
- Do you pick up and drop off customers? Yes, we have a service to pick up and drop off customers for rentals.
- Do you deliver and pick up the vehicle? Yes, we do provide these services.
- Do you pick up at the airports? Yes, we pick up from the airport & deliver to the airport.
- Do you deliver at the hotels? Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.
Method of payment
- What forms of payment do you accept? We accept, cash, check, credit card, travels check, or debit card.
- Can I use another person's credit card for renting a vehicle? Yes, but the card holder must present themselves with proper ID to sign the rental contract.
Deposits
- Do I need a deposit? Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.
- How much is the deposit? The deposit is based on the type of vehicle, usually from $250.00 to $500.00 for cash deposits.
Type of vehicles
- What type of cars do you have? We have economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.
- Do you have automatic or stick shift cars? We have automatic cars and stick shift cars; make sure you ask for a stick shift in advance. Since most of our cars are automatic.
- Do you have air conditioned cars? Yes, all our cars have air condition.
- Do you have non smoking? Yes, we do with a fee of $ 3.00 daily.
- Do you rent cars by the hour? Yes, cars can be rented by the hour with a minimum of 4 hours.
Accessories
- Do you offer accessories with your rentals? We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cell phones, and GPS systems.
Additional charges
- Is there an additional charge for more than one driver? Yes, there is a minimum charge of $9.00 for an additional driver.
- Is there an additional charge for fuel? Fuel must be brought back the same way it was given to you.
- Is there an additional charge for underage? Yes, it only applies to customers that are 21 to 24 years old.
- Is there an additional charge for smoking? Yes, there is an additional charge of $3.00 a day for smoking vehicles.
Out-of-state
- Can I drive out-of-state? Vehicles may only be driven in the state of Florida. Contact the rental office directly for exceptions and applicable fees.
Monthly special
- If I rent a vehicle for a month can I get a good price? Yes, vehicles rented for a month receive a special offer.
Discounts
- Do you have AAA, Dade County, Travel Agencies or Airport Employee's Discounts? Yes, we offer discounts to members of any one of these associations.
- Do you offer coupons? Yes we do, you can print it out from the web site when available.
Taxes
- What type of taxes am I being charge for? There are only two types of taxes that you will be charge for. A 7% sales tax, and a daily surcharge of $2.05.
Returning vehicles
- If I have a flight leaving during your closing hours, is there anywhere i can leave your vehicle? Yes, we have a drop off service at the Miami International Airport. It is called Airport Fast Park and it is located directly across the airport, where a shuttle can transport you to the airport every 5-10 minutes, In Fort Lauderdale we have the same service.
Cancelation policy
- What is your cancelation policy? There will be a nominal charge for credit card processing fee on all reservation canceled prior to 72 hours of the reserved pick-up date and time. Reservations canceled 72 hours or less to the reserved pick up date and time will be penalized , a one day charge based on the reserved rate and a fee of $25 will be applicable. Deposits are not refundable when reservations are not canceled, and/or customer does not show. For Exotic and Specialty vehicles, there is no grace period for cancellations as we hold/guarantee the vehicles once a deposit is paid. A minimum of 12% of the total cost of the rental charge will be applied as a cancellation fee. Examples of Exotic and Specialty vehicles are but not limited to the following. All Mercedes Benz models, all BMW models including the Mini Cooper/Cooper S, Audi, Mustang GT, VW Beetle, Range Rover, all Audi, Porsche, Cadillac, Suburban, Hummer, Navigator, Aviator, Jeep Wrangler, Conversion Van.
Location
- Where are you located? We have two locations: Our Fort Lauderdale offices are located in the Comfort Inn-Fort Lauderdale/Hollywood Airport, at 2520 Stirling Rd, Hollywood, FL 33020; Our Miami Airport office is located at 3990 NW 26th Street, Miami, FL 33142, right across the street from Miami International Airport (MIA). We are open from 7:00 AM till 9:00 PM.